Frequently asked questions

Your most asked questions.

Here we answer all of your questions that we regularly receive.
Your question is not answered? Then please send us an email.

contact

Account & Billing:

How do I manage my membership?stefan.binder2023-11-06T17:36:34+01:00

How do I manage my membership?

What can I do if my payment fails?stefan.binder2023-11-06T17:36:31+01:00

What can I do if my payment fails?

How do I renew my membership?stefan.binder2023-11-06T17:36:27+01:00

How do I renew my membership?

How do I pause my membership?stefan.binder2023-11-06T17:36:24+01:00

How do I pause my membership?

How do I recover my password?stefan.binder2023-11-06T17:36:20+01:00

How do I recover my password?

How do I cancel my POLEPLACE membership in the POLEPLACE App?stefan.binder2023-11-06T17:36:17+01:00

How do I cancel my POLEPLACE membership in the POLEPLACE App?

How do I cancel my POLEPLACE membership?stefan.binder2023-11-06T17:36:08+01:00

How do I cancel my POLEPLACE membership?

Classes & Series:

How do I filter classes?stefan.binder2023-11-06T17:36:59+01:00

How do I filter classes?

Can I download my workouts for offline access?stefan.binder2023-11-06T17:36:54+01:00

Can I download my workouts for offline access?

How do I create my own routines?stefan.binder2023-11-06T17:36:50+01:00

How do I create my own routines?

How do I save my class online?stefan.binder2023-11-06T17:36:45+01:00

How do I save my class online?

Devices:

How do I download the App for Android-Systems?stefan.binder2023-11-06T17:37:07+01:00

How do I download the App for Android-Systems?

How do I download the App for iOs-Systems?stefan.binder2023-11-06T17:37:04+01:00

How do I download the App for iOs-Systems?

Membership:

How much does a POLEPLACE membership cost?stefan.binder2023-11-06T17:37:20+01:00

How much does a POLEPLACE membership cost?

What is POLEPLACE?stefan.binder2023-11-06T17:37:17+01:00

What is POLEPLACE?

How do I sign up for an POLEPLACE Membership?stefan.binder2023-11-06T17:37:15+01:00

How do I sign up for an POLEPLACE Membership?

How do I upgrade to an annual membership, if I am currently subscribed to a monthly membership?stefan.binder2023-11-06T17:37:12+01:00